For our awesome snackers in Singapore, tracking numbers aren't available for local delivery. But don't worry! If it's been 5 working days since you made your purchase. Now, for our international snack enthusiasts, we've got you covered with tracking numbers. Once your Snackbox is dispatched, we'll send the tracking number straight to your email. Oh, and if you prefer WhatsApp, feel free to reach out to us there too.

Unfortunately our discount codes are not stackable! One discount code per order.

Unfortunately, a confirmed order can't be edited or cancelled, if you need to update your shipping address, let us know immediately through WhatsApp with your order number. We'll work closely with our trusty courier partners and do our absolute best to make sure your address gets amended.

Yes, we offer both! Please reach out to us at order@thegoldenduck.co.

Planning to go big with a bulk order? That's awesome! We'd love to assist you with that. Just drop us a message at order@thegoldenduck.co, and our team will be more than happy to help you out.

Oh no! Our sincerest apologies for the inconvenience caused. We want to make things right for you. Please reach out to us via WhatsApp, and we'll swiftly address the issue.