We've got you covered no matter where you are! We offer worldwide shipping to most countries! Please refer to the list of all countries that we ship too!

For local orders in Singapore that are above $20, we're rolling out the red carpet of freeshipping right to your doorstep. 🎉How awesome is that? But hey, even if your order is below$20, no worries! We've got you covered with a wallet-friendly flat rate of just $5.

For international orders, shipping fees vary depending on the country. Accurate shipping fees may apply at checkout.

We know the anticipation of receiving your snacks can be intense! Shipments to international countries typically take 3-4 weeks, subjective to transit time and custom clearance.

If you're in a snack emergency and need your goodies ASAP, drop us a direct message on WhatsApp. We'll do our best to work some snacking magic and expedite the delivery on our end.

Oh no! Apologies for the inconvenience. Please drop a message to our WhatsApp so that we can get this sorted out right away.

Don’t fret! Do reach out to us with your order number via WhatsApp or email at order@thegoldenduck.co, and one of our snacking associates will assist you on tracking your snacks down!

If you're eager to keep an eye on your snack-filled package, just drop us a message on WhatsApp with your order number, and our snacking colleagues will be more than happy to assist you. They'll swiftly get back to you with an order tracking number, so you can watch your snacks' journey from our kitchen to your hands!

We unfortunately do not accept returns. However, do email us at order@thegoldenduck.co. We're here to make sure you have a snacking experience that leaves you satisfied and smiling!

Ah, the topic of import taxes. It's a bit of a tricky one, my friend. Whether or not you'll need to pay import taxes depends on the shipping country you're in. We recommend checking with your local postal authorities for confirmation. They'll have the most up-to-date information on any potential taxes that might come your way.

Yes! Please inform us immediately via WhatsApp with your order number. We will work with our courier partners and try our best to make sure that it's amended.

Yes, you can! We offer worldwide shipping to most countries! Please refer to the list of all countries that we ship too!